PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site.

3.1 Information We Collect
(a) Information you provide: name, email, phone, payment details, preferences.
(b) Automatically collected: IP address, browser type, device, referring URL, pages viewed, time spent, cookies.
(c) Third‑party sources: social‑media profiles, analytics providers, public databases.

3.2 How We Use Information
To operate and maintain the Site; provide and improve products or services; send newsletters and marketing communications (with consent); respond to enquiries; detect fraud; comply with legal obligations.

3.3 Legal Bases (GDPR)
Our lawful bases include consent, performance of a contract, legitimate interests, and compliance with legal obligations.

3.4 Disclosure of Information
We may share information with: (a) service providers (hosting, email, payment, analytics) bound by confidentiality; (b) affiliates and partners; (c) authorities when legally required; (d) a successor entity in a merger or acquisition.

3.5 International Transfers
Data may be transferred to and processed in countries outside your own. Where we transfer personal data from the European Economic Area (EEA) or the United Kingdom to a country that has not received an “adequacy” decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) and the U.K.’s International Data Transfer Agreement (IDTA) to protect such transfers. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect such transfers.

3.6 Cookies & Tracking Technologies
We use first‑party and third‑party cookies, pixels, local‑storage objects, and similar technologies to: (i) recognise and authenticate returning users; (ii) remember your preferences; (iii) analyse Site traffic and performance; and (iv) deliver relevant advertising.

Consent banner & preference centre. On your first visit we present a cookie banner requesting your explicit consent. You may accept all cookies, reject non‑essential cookies, or customise settings via our preference‑management centre, accessible from the banner or through the “Cookie Settings” link in the footer.

Disabling cookies via your browser or our preference centre may affect certain functionalities, such as embedded videos, personalised content, or shopping‑cart features.

3.7 Data Security Data Security
We employ administrative, technical, and physical safeguards to protect your information. No internet transmission is 100% secure; we cannot guarantee absolute security.

3.8 Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described or as required by law.

3.9 Your Rights
Subject to applicable law you may have the right to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent at any time. To exercise rights email: privacy@momenmedhat.com.

3.10 Children’s Privacy
The Site is not directed to children under 16. We do not knowingly collect personal data from children.

3.11 Third‑Party Links
The Site may contain links to third‑party sites. We are not responsible for their privacy practices.

3.12 Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with a revised “Last updated” date.

3.13 Contact
If you have questions about this Policy, email: privacy@momenmedhat.com.